Privacy policy

personal information WE COLLECT

The personal information INTURA collects depends on our relationship with an individual and may include:

• name, address and contact details;

• employment, recruitment and professional information;

• qualifications, licences, training and competency information;

• financial and payment information;

• information relating to customers, suppliers and business contacts;

• information about the use of our products, services, systems or websites; and

• other information reasonably necessary for our business activities or required by law.

Where reasonably necessary for our functions or activities, INTURA may also collect sensitive information, such as health, medical, criminal history or other sensitive information, where permitted by law, including where appropriate consent has been obtained or another lawful basis applies.

INTURA will only collect personal information that is reasonably necessary for its functions and activities and will take reasonable steps to ensure information is collected by lawful and fair means. OAIC guidance states that organisations may collect personal information reasonably necessary for their work and will generally require consent to collect sensitive information unless an exception applies

HOW WE COLLECT PERSONAL INFORMATION

INTURA generally collects information directly from individuals through our business dealings, recruitment and employment processes, website enquiries, forms, correspondence and interactions with our personnel.

We may also receive personal information from third parties where permitted or required, including customers, clients, referees, service providers, recruitment platforms, government agencies or publicly available sources.

Where required, INTURA will take reasonable steps to notify individuals of relevant matters when personal information is collected. The APP 5 framework requires covered entities to provide specified collection information before or at the time of collection, or as soon as practicable afterwards where that is not practicable

HOW WE Use and disclose personal information

INTURA may use or disclose personal information for purposes including:

• providing and supporting our products and services;

• managing customer, supplier and other business relationships;

• recruitment, engagement and workforce administration;

• workplace health, safety and wellbeing;

• processing payments and administering business transactions;

• managing contracts, projects, access and client requirements;

• maintaining and securing our systems, services and business operations;

• meeting legal, regulatory, contractual and insurance requirements;

• investigating and responding to incidents, complaints or other matters;

• undertaking legitimate business administration, quality, audit and improvement activities; and

• other purposes authorised or required by law.

We may disclose information where reasonably necessary to relevant service providers, professional advisers, clients, insurers, government or regulatory authorities, or other parties where authorised or required.

INTURA will take reasonable steps to ensure third-party handling of personal information is subject to appropriate privacy, confidentiality and security requirements.

security OF PERSONAL INFORMATION

INTURA takes reasonable technical, physical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

Security measures may include access controls, authentication, secure systems, information classification, appropriate device controls, secure storage, personnel awareness and other safeguards appropriate to the nature and sensitivity of the information.

INTURA will review information-security controls and respond appropriately to identified security risks.

Retention and disposal

INTURA retains personal information only for as long as required for applicable legal, regulatory, contractual and legitimate business purposes.

Where personal information is no longer required and INTURA is not required or authorised to retain it, INTURA will take reasonable steps to securely destroy or de-identify the information.

Information subject to an applicable legal hold, investigation, audit or other preservation requirement will not be destroyed until the relevant requirement has ended

Data breaches

INTURA will take reasonable steps to identify, contain, assess and respond to suspected privacy or data breaches.

Where the Notifiable Data Breaches scheme applies, INTURA will notify affected individuals and the Office of the Australian Information Commissioner where an eligible data breach is required to be notified.

Access and correction

Individuals may request access to personal information INTURA holds about them or request correction where information is inaccurate, out of date, incomplete, irrelevant or misleading.

INTURA will consider requests in accordance with applicable law and may refuse access or correction where a lawful ground permits or requires this. Where required, INTURA will provide reasons for refusal and information about available complaint mechanisms.

Employee records

The Privacy Act may apply differently to employee records held by private-sector employers. Regardless of the application of any employee-record exemption, INTURA will handle employment-related information securely and in accordance with applicable workplace, privacy, confidentiality, records-management and information-security requirements

Privacy complaints and enquiries

Individuals who have questions or concerns about INTURA's handling of personal information, or who wish to make a privacy complaint, may contact INTURA using the details below.

INTURA will consider privacy complaints fairly and within a reasonable period and may request additional information where reasonably necessary to investigate or respond to the matter.

Where an individual is not satisfied with INTURA's response, the individual may have a right to raise the matter with the Office of the Australian Information Commissioner or another appropriate regulator.

Contact us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

Intura Pty Ltd
Address: 8 Malduf Street, Chinchilla Q 4413
Phone: 07 4665 5802
Email: admin@intura.com.au

Changes to this privacy policy

INTURA will review this policy periodically and following material changes to applicable privacy requirements, information-handling practices, technology or business operations.

The current policy will be available on INTURA's website. Where appropriate, INTURA may also issue collection notices explaining how personal information is handled in specific circumstances.